By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to provide our services, improve our business operations, and maintain compliance with legal obligations. The types of personal data we may collect include:

• Contact Information: Name, email address, postal address, phone number
• Property Information: Details of properties you are buying, selling, or renting
• Financial Information: Information related to your ability to afford or finance a property
• Communication Records: Correspondence with our team via phone, email, or other means
• Website Data: Information about your use of our website, such as IP address, browser type, and browsing history (through cookies)

2. How We Use Your Information

We may use your personal information for the following purposes:

• To facilitate property transactions, including buying, selling, letting, or renting properties
• To respond to your inquiries and provide customer support
• To manage and process payments and financial transactions
• To send you marketing communications (if you have opted in)
• To comply with legal and regulatory requirements
• To improve our services and website functionality

3. Sharing Your Information

We may share your personal data with third parties for the following purposes:

• Service Providers: Third-party companies who provide services on our behalf (e.g., marketing, payment processing)
• Legal or Regulatory Bodies: Where required to comply with legal obligations or regulatory requests
• Prospective Buyers/Tenants: If you are involved in a property transaction, we may share relevant details with prospective buyers or tenants

We will never sell or rent your personal data to third parties.

4. Your Rights

Under the GDPR, you have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Erasure: You can request that we delete your personal data, subject to certain legal conditions.
• Restriction of Processing: You can request that we limit how we process your personal data.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Data Portability: You have the right to request that we transfer your data to another service provider.

To exercise any of these rights, please contact us using the details provided below.

5. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of information transmitted to our website.

6. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyze website usage and improve user experience. You can adjust your browser settings to manage cookies or opt-out of their use.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us:

Rich Harvest Realty
The Southside Building, 31 Hurst Street, Birmingham, B5 4BD
info@richharvest.co.uk
+44 7475 835169